A security pass is required at all times to attend events in either of the secure Conference venues, Manchester Central or The Midland Hotel.


12.45 Ombudsman Services

Midland Hotel : Rolls Suite

Nurturing SMEs: building trust in markets and ensuring they get a fair deal

In an uncertain economy, how we can create an environment for SMEs to prosper and ensure they receive protections from unfair practice.


Small and medium-sized enterprises (SMEs) play a vital role in the UK economy but often do not enjoy the same rights and protections as individual consumers. How can we build SME trust and confidence in key markets such as energy and telecoms?

 Send me calendar appointments
You will receive an email with calendar appointment for each of the events in your Diary List

1. Search for events you want to attend - You can search by the event host or select a date from the dropdown.
2. Click on the event to add the event in your agenda. This will be displayed in 'My Diary'
3. You can remove these events from 'My Diary' by clicking the  
4. Once you’ve selected all the events you would like to attend you can have your agenda emailed to you or printed using the two icons. If you choose to have your agenda emailed this can also be sent as calendar appointment.

Important Notes
* All conference events, speakers, dates, times, and locations are subject to change.
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